NDF Policy : * SALES TAX : sales tax is added to all order shipped within California. The applicable sales tax is 7.75%. * ORDER ACCEPTANCE POLICY : The receipt of email confirmation does not constitute the acceptance of an order or as a confirmation of an offer to sell. We resreve the right to limit quantities and to decline the acceptance of any order for any reason. Prices and availability are subject to change without notice. * Software return policy: -30 days replacement for defective items with no additional cost to you.We may accept returns only on unopened items in re-saleable conditin within 30 days from the purchase date.The product must be returned with all manuals,license.etc.There will be a 15% restocking fee and shipping charges are not rafundable on product returned.Please contact us for return authorization and instructions if you wish to return any unopened items.Returns that arrive to us with out an RMA form will be held for 3 weeks before either disposed of,or returned to the sender -In the unfortune event that we ship the wrong item,we will reship your order without delay at no additional cost to you.We will also provide pre-paid envelope for the incorrect items to be returned.The product must be returned with all manuals,license etc.in its original unopened condition -Product prices,description and system requirement posted all others that may be listed in oher sites as advertisements in search enigines,user's groups,shopping sevices,comparison shopping and similar others -Our priority is to ensure customer satisfaction,please contact us with any questions or comments. *Product Packaging details : -Retail Box:retail software including the box;exact same packaging and contents as found in a large retail stores -Mail Order Packaging: all contents of retail box packaged for mail order shipment ( packgaging can vary from plain cardboard box,manila evelope or plastic sleeve) -retail jewel Case: Retail software encased in the plastic jewel case with color inserts.May or may not include a small users guide(usually electronic files or help menu on the CD) -CD and manual: CD only is shipped with paper manual.CD may be shrinkwrapped in paper sleeve or jewel caes along with the manual -CD only/CD with no keycode: Cd only in paper sleeve (usually electronic files or help menu on the CD)/CD Only with keycode in the same but the authenic keycode is included with the software -DVD case:CD or DVD is shipped in the DVD case(similar to the movie retal cases) and can cotain paper inserts however may not contain a manual -Color CD Card Pack: CD is encased in a tri-( or bi) fold full color cardboard sleeve.Doesnot contain paper manual,but does cotain help files on CD -Academic:functionallyidentical to the Full retail version.Usually comes with full retail box manuals,and registration.Also called "Student/Teacher Edition," by the some manufactures.Possible limitations on upgrades.